PRIVACY POLICY
Effective Date: April 24, 2026
Fairfax Snooker Academy ("we", "our", or "us") operates the Fairfax Snooker Academy mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your information when you use our App.
1. Information We Collect
a. Account Information
When you create an account, we may collect your name and phone number. This information is used to identify your account and provide access to services.
b. Usage Information
We may collect information about how you use the App, including bookings and session activity, membership status, and app interactions.
c. Device & Technical Information
We may collect limited technical data such as device type and operating system, app version, and push notification tokens.
d. Location Information
We may request access to your location only to support Bluetooth-based proximity features (e.g., door access). We do not store or track your location.
e. Bluetooth Information
The App uses Bluetooth to detect nearby devices for door access functionality. No personal data is collected via Bluetooth.
f. Payments
Payments are processed securely through Stripe. We do not store your full payment card details.
2. How We Use Information
We use your information to:
- Provide and manage your account
- Enable table bookings and facility access
- Process payments
- Deliver notifications (bookings, sessions, messages)
- Improve app performance and user experience
3. Messaging
The App includes limited messaging features using pre-defined message options only. Users cannot send free-form text.
4. Data Sharing
We do not sell your personal information. We may share limited data with service providers only as necessary to operate the App, including:
- Payment processing (Stripe)
- Cloud infrastructure and notifications
5. Data Retention
We retain your information only as long as necessary to provide services and comply with legal obligations.
6. Security
We implement reasonable safeguards to protect your information. However, no system can be completely secure.
7. Your Rights
You may:
- Request access to your data
- Request deletion of your account
To do so, contact us at the email below.
8. Children's Privacy
The App is not directed to children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted at this URL with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy: